Sorry, quick request for help as panicking and can't see how to get this refunded. Amazon took out £95 membership fee and put me over drawn (hence the panic). I have a student membership. How do I get my refund request and pay my student membership instead. There was no warning and for some reason they've jumped from student to full.
Give them a call, they're very fast as sorting things out. I think when I had a student membership it only lasted so long and I 'think' I had to resend proof for it to renew or it went to a full membership.
Wow seems like they've done this to a lot of people. That's a lot of money in their accounts. Even if its a short while. Everyone seems to be happy with a refund but should be questioning how/why it happened and getting some recompense.