Does anyone know if the 24 hour grace period applies when working with international airlines!?

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Guest

Post by Guest »

Just booked a flight through Singapore Airlines for May 30 instead of May 31 as intended! Does anyone know if the 24 hour grace period applies when working with international airlines!?

To rebook, they make you fill out a correction form, but I can't get ahold of anyone virtually or over the phone to help!

Any insight on this!?
Tracey

Post by Tracey »

Don’t count in the 24 hr cancellation. Your booking site will tell you in booking conditions, hopefully. Good luck.
Rob

Post by Rob »

For tickets starting or ending in the US, from the Department of Transportation webpage: https://www.transportation.gov/individu ... on/refunds

Cancelling a Ticket Reservation or Purchase within 24 hours of Booking

For airline tickets that are purchased at least seven days before a flight’s scheduled departure date and time, airlines are required to either:

allow consumers to cancel their reservation and receive a full refund without a penalty for 24 hours, or

allow consumers to reserve a ticket (place it on hold) at the quoted prices without paying for the ticket for 24 hours.

 
Jo Mansor-Carter

Post by Jo Mansor-Carter »

Most parts of the world do not offer a change or buyer's remorse policy and all sales are usually final unless it is specifically written in your purchase document or ticket. I used to live in Singapore and I don't remember them offering such a policy with SQ flights. Best to keep trying to reach them to get clarity. All the best!
Liza

Post by Liza »

If within 24 hours, most airlines will let you cancel. So do that and them book your new flight.
Kara

Post by Kara »

I don’t believe it does, but you may still have some luck. I booked a trip on Eva from Hong Kong to Taipei to Chiangmai - didn’t realize I picked two different airports in Taipei. Tried to call and adjust right away but was SOL. Wasn’t a huge deal as I was spending the night so just had to head to a different airport the next day, but they made it clear the 24h thing is only for US ports.
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