Moved house which is supplied by OVO energy so rang to have my name put down for billing

[Guest]

The lady I talked to asked for a copy of my tenancy agreement? Never had that through the multiple suppliers I’ve had. Is this normal please?

[Martin]

Just to be certain you're not the peson that'left' leaving a big debt. Make sue (in writing) that there is no debt allocated to you!

[Umar]

In general no. They don’t need to ask. But let’s say they have no account set up for a while or a large debt balance they want to make sure it’s assigned correctly so they may ask for a TA

[Heather]

Yes, it proves the date you took over the supply. Some people take a few days/weeks to ring to set up their supply, but it allows them to correctly bill the landlord for the void period between tenancies.

[Jenny]

Was the property empty for a while before you moved in? Is there a smart meter? Maybe they just need to compare the meter reading to the start date of your tenancy. I am sure my daughter had to prove when she moved in to her house.

[Mark]

My ex partner moved to her place last April and she was asked for a copy. I believe it’s to prove you aren’t the previous tenant just trying to wipe off debt.